Adobe Systems reports that customer information was illegally accessed

UNIVERSITY PARK, Pa. -- University officials have learned that the software company Adobe Systems Inc. recently experienced an attack on its network that involved the illegal access of customer information, as well as source code for numerous Adobe products. A number of faculty, staff and students at Penn State may be among the Adobe account holders whose IDs and passwords have been accessed illegally through the company's network during this incident. Adobe has indicated that they have reset the passwords of any individuals whose Adobe IDs and passwords were involved, and that they will send email notifications to those account holders.

Given the significance of this incident, Penn State is taking the added precaution of sending email notifications directly to University Adobe account holders affected by the compromise to ensure they are aware of any potential risk. The University also recommends that individuals with compromised accounts (including those created with non-Penn State email addresses) follow the instructions provided by Adobe at http://helpx.adobe.com/x-productkb/policy-pricing/customer-alert.html to change their password to one they haven't used before. Individuals with compromised accounts should additionally change their passwords anywhere that the same user ID and password has been used.

The University provides several helpful resources and guidelines for creating and maintaining strong passwords. To learn more about effective password management, please visit http://its.psu.edu/be-safe/password-policy.

Creating strong passwords and changing them periodically are important ways to protect personal information and can help guard against identity theft. Hackers actively seek out weak passwords that can be used to steal services or perpetrate malicious mischief, so it's important to create strong passwords and not share them with anyone. Penn State also recommends creating separate passwords for each specific access need, rather than using the same password for everything.

For additional information on effective password management at Penn State, go to http://its.psu.edu/be-safe/password-best-practices.

For questions related to this news alert, go to the IT Service Desk website at http://itservicedesk.psu.edu/ or call 814-865-HELP (4357).

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Last Updated November 20, 2013