Voice-guided ATMs now available on campus

April 22, 2003

PNC Bank, a member of The PNC Financial Services Group, Inc. (NYSE: PNC), has enhanced four ATMs on Penn State's University Park campus with audio functionality to provide visually impaired customers voice-guided assistance during their transactions. PNC Bank is equipping select terminals in its 3,500-plus ATM network with audio functionality and plans to audio-enable newly installed ATMs where feasible as part of its strategy of making banking easier and more convenient for customers.

Two of the audio-enabled ATMs are on the ground floor in the HUB-Robeson Center, one is in Kern Graduate Center and one is in Pollock Commons. As Pollock Commons is under renovation, the ATM will be available again in August. Customers can use the audio feature by inserting earphones into a jack on the front of the ATM. They listen to audio prompts that guide them through transactions such as withdrawals, deposits, balance inquiries and statement print requests. PNC Bank ATMs vary by type of transaction that can be performed.

Including the terminals at Penn State, PNC Bank now offers 51 audio-enabled ATMs throughout its markets, with plans to enhance 200 with the audio feature by the end of 2003. For information on audio-enabled ATM locations, call 1-888-PNCBANK.

PNC Bank is a major provider of financial services to Penn State students, faculty and staff in conjunction with the Penn State id+ Card program, which issues the University's official identification card.

Of the 19 PNC Bank ATMs in the State College area, 11 are on the University Park campus. PNC Bank also has a Customer Service Center inside the Penn State id+ Card Office on the second floor of the HUB-Robeson Center and four full-service branches in State College.

(Media Contacts)

Last Updated March 19, 2009