Administration

Attention all Zoom users: Zoom vendor to implement forced update on Nov. 1

Users will not be able to join a Zoom meeting until they upgrade to at least version 5.5.0

UNIVERSITY PARK, Pa. — On Nov. 1, the Zoom vendor is implementing a forced update to at least Zoom version 5.5.0. All Zoom users will need to download and install the latest Zoom version to avoid any disruption.

Users will not be able to join a Zoom meeting until they upgrade. The workaround would be to use the Zoom Web version. However, it is strongly recommended that users are using the latest version of Zoom to ensure optimal Zoom security.

Some departments and units may require a local IT administrator to assist in upgrading Zoom to the latest version on all their users’ devices.

There are also a number of upcoming features available in Zoom, such as adding gender pronouns. However, in order to take full advantage of these features, users need to download and install Zoom version 5.8 or higher on all devices, including desktop computers, laptops and mobile devices.

Please refer to this knowledge base article for more information:

For the latest Zoom updates, news, resources, support and training information, visit zoom.psu.edu.

For questions, contact the IT Service Desk by calling 814-865-HELP or sending an email to zoom@psu.edu.

 

Last Updated October 19, 2021