UHS Pharmacy implements curbside prescription pickup during COVID-19 outbreak

March 23, 2020

UNIVERSITY PARK Pa. — To reduce the potential for person-to-person contact during the coronavirus outbreak, the Penn State University Health Services (UHS) Pharmacy at University Park will no longer allow walk-ins and instead will only provide prescriptions by mail or curbside pickup, available from 8 a.m. to 5 p.m. Monday through Friday, until further notice.

To help protect the health of the Penn State community, UHS has enacted several new measures, including prescreening and allowing scheduled appointments only when treating patients experiencing upper respiratory infection and flu-like illness, in addition to the pharmacy curbside pickup. The pharmacy curbside service has been implemented to limit contact between people, thereby reducing the potential spread of COVID-19.

To utilize this service, patients will wait at the designated pharmacy spots in the Eisenhower Parking Deck and call the dedicated phone number posted. A UHS Pharmacy customer service representative will then deliver the prescription to the vehicle. All prescription costs and copays will be placed on accounts and the patient will receive a bill in the mail to avoid the exchange of money or credit cards. This service is available to all who receive medications from the UHS Pharmacy, which includes undergraduate/graduate students, staff/faculty and retirees.

Penn State faculty, staff and graduate students who receive prescriptions via campus mail, and may be working remotely at home, should call the UHS Pharmacy at 814-865-9321 to change their mailing address to their home address. The pharmacy can only mail to Pennsylvania and Florida residents. Please note that Schedule II narcotics cannot be mailed.

The UHS Pharmacy will be working with CVS Caremark and Highmark (Express Scripts) to temporarily override the “refill too soon” rejection for 30-day prescriptions so that all faculty, staff, and non-Medicare retirees enrolled in either the Aetna PPO Plan or the Aetna PPO Savings Plan will have adequate supplies of medication. The pharmacy encourages patients to refill maintenance medications with a 90-day supply or up to the plan maximum.

The UHS Pharmacy, a unit of Penn State Student Affairs, is open Monday through Friday from 7:30 a.m. to 5 p.m. but will be closed Saturdays. The pharmacy is not allowing walk-ins during this time. For questions or more information, call the UHS Pharmacy at 814-865-9321 or visit the UHS Pharmacy webpage.

Last Updated March 26, 2020