Patients thank Hershey Medical Center staff for extraordinary care

October 30, 2019

HERSHEY, Pa. — From chaplain and guest services to patient transport and trauma surgery, more than 100 Penn State Health Milton S. Hershey Medical Center employees were recognized for outstanding service to patients at the fifth annual Lion Care and Cubby Care Awards ceremony on Oct. 23. The Patient- and Family-Centered Care Advisory Councils sponsored the event at the Hershey Lodge.

Friendly, personable, approachable and compassionate are just a few of the adjectives patients used to describe this year’s recipients.

One nominee said this of her nurse: “She took the time to get to know me, not my diagnosis or my medical record number. To her I was a human being, and I mattered.”

An expectant couple shared the “worst 48 hours of our lives” when they learned their daughter’s heart had stopped beating. “My family and I were all blessed to have been admitted to a hospital with such compassionate and professional staff. It was clear the third floor as a whole had taken great care and planning in how to accommodate the passing of our daughter. Please never question what you do or how you touch families.”

Find a list of the individuals and groups that were recognized here.

(Media Contacts)

Last Updated October 30, 2019