Penn State Hershey Medical Group to stop accepting Gateway Health Plan

July 21, 2010

Beginning Oct. 1, Penn State Hershey Medical Group will no longer accept Gateway Health Plan (Gateway) for primary care physician services. The Medical Group will continue to accept Gateway for specialty services. To continue to see a Penn State Hershey primary care physician, patients -- including employees who have Gateway coverage -- will need to change their Medicaid Health Plan. Changing your health plan may affect agreements you have in place to see other non-Penn State Hershey Medical Center specialty physicians and on medical equipment you may be using. Your primary care physician and clinic staff can help with these changes. Contact your clinic directly if you have questions about how changing plans may affect you.

Patients who want to continue to see their Medical Group primary care physician should call the Enrollment Services Hotline at 800-440-3989 or TTY 800-618-4225. The Medical Center and Medical Group accept the following Medicaid Health Plans for this region:

  • Aetna Better Health
  • Unison Health Plan
  • UPMC for You

Gateway Health Plan (non-primary care only) letters regarding this change will be sent to patients at their home address next week. Patients should make their primary care decision as soon as possible to ensure a smooth transition of coverage. The customer service department is available to answer questions at 800-254-2619.

(Media Contacts)

Last Updated August 11, 2010