Administration

Microsoft support for Windows 7 to end soon

Microsoft will stop supporting Windows 7 in 2020, and as a result, the Office of Information Security is mandating that all users currently running this version of the operating system on Penn State-owned machines upgrade to Windows 10 by Nov. 29.

If software changes are usually handled by the information technology (IT) support staff in your department, a support staff member will reach out to you to facilitate the upgrade.

Faculty and staff members with Penn State Access Accounts who manage their own devices may obtain and install Windows 10 from the Penn State Downloads site at no additional cost. Windows 10 can be found under “Windows Upgrades.”

If you have questions or need support, search the IT Knowledge Base, contact your local IT service desk, request assistance via the Help Request Portal, or contact the service desk by email at ITservicedesk@psu.edu or by phone at 814-865-4357. A 24-hour online chat is also available if you require assistance.

All support for Windows 7, including security updates and software patches, will end on Jan. 14, 2020. Continuing to use Windows 7 on your personal devices after this date may make your machine more vulnerable to viruses and other security risks and bugs, and it will likely not be compatible with the latest hardware and software releases by other manufacturers.

For more IT news, follow Penn State IT on Facebook and Twitter @PennStateIT.

Last Updated October 8, 2019