HRDC announces upcoming events and programs for May and June

University Park, Pa. -- Penn State's Human Resource Development center is offering a variety of events and programs for employees to participate in. Check out the programs scheduled for May and June at http://www.ohr.psu.edu/HRDC/home.cfm under News & Events. The PDF calendar includes links to the program descriptions for each program offering.
 
Penn State 360-Degree Performance Profile
: HRDC now offers a confidential 360-degree online assessment process that offers anonymous feedback about performance strengths and development needs. Results of the 360-degree profile summarize the perceptions of the person completing the process, their peers, supervisor, and direct reports. Results can be used to further improve many aspects of performance such as customer service, communications, teamwork, management skills, and productivity. Different versions of the profile are available for individuals with and without supervisory and management responsibilities.
To further explore how the Penn State 360-Degree Performance Profile can help, please contact Anne Christo-Baker at (814) 863-4614; eac14@psu.edu.
 
2009-10 HRDC Catalog of Professional Development Opportunities: The new HRDC catalog is being distributed the week of May 4th.  View the PDF version of the catalog at http://www.ohr.psu.edu/HRDC/programs.cfm and click on Catalog of Professional Development Programs (PDF). Check out the new programs listed on the catalog cover or go to the on-line catalog at http://www.ohr.psu.edu/HRDC/catalog/HRDC_Catalog.cfm.
 
Bring a colleague, learn together: June programs
HRDC invites employees to register for one of the programs listed below and bring a colleague along, the colleague does not need to register in advance. Click on the title of the program to register via the HRDC Web site.
 
Coaching others with courage and patience: LDR 198; presenter: Diane Brown
Marshall Goldsmith is a world leading authority in helping successful leaders get even better. Learn how to use his method of “feedforward” instead of “feedback.” With all of the responsibilities that managers and supervisors have to juggle, it sometimes seems easier to avoid a problem rather than to have the courage and patience to address the situation. Approaching challenges from a coaching perspective has a positive impact on performance while simultaneously enhancing working relationships and building a positive climate. Successful coaches focus on possibilities rather than limitations, and they help others to capitalize on strengths to foster growth. The joys of coaching include better performance, improved workforce retention, and the personal satisfaction of making a positive difference.                                                                                                                                                                                                                                                                            Time: 9 a.m. to noon; Date: June 3; Location: 431 James M. Elliott Building
This program is available via Polycom; please contact Diane Brown dmb49@psu.edu; (814) 865-3304 or Dan Liberg dsl135@psu.edu; (814) 863-7897 to schedule your campus or department.
 
Service on the front line: CUS 033; presenters: Brynn Rousselin/Patricia Shope
Employees who sit at the front desk, are the first point of contact for customers and feel prepared to handle most service situations are encouraged to attend this workshop. It is for those who strive to put their best foot forward and create great first impressions. We cover all of the essentials and help employees to be outstanding at delivering front line service.
Time, 9 a.m. to noon; Date: June 10; Location: 431 James M. Elliott Building.
For additional information, please contact the Human Resource Development Center (814) 865-8216; HRDC@psu.edu.
 
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Last Updated May 07, 2009