Penn State Hershey named Consumer Choice for 12th consecutive year

Penn State Milton S. Hershey Medical Center has been named a Consumer Choice Award winner for Pennsylvania by National Research Corporation (NRC), an independent health care performance measurement company based in Lincoln, Neb. For the 12th consecutive year, the Medical Center earned the award for the Harrisburg market, and for the first time, also earned recognition in State College, tying with Geisinger Medical Center.

NRC publicly announced its 2010-11 Consumer Choice Award winners in the Oct. 18 issue of Modern Healthcare magazine. In compiling the annual Ticker study (formerly the Healthcare Market Guide) for 2010, the firm surveyed more than 250,000 households inquiring which hospitals have the best overall quality and image. Only 11 hospitals in Pennsylvania, including the Medical Center, received NRC honors this year.

“We are proud that the patients and communities we serve recognize us year after year as their top choice for health care,” said Harold L. Paz, Medical Center chief executive officer, Penn State's senior vice president for health affairs, and dean of the Penn State College of Medicine. “As the region's only academic medical center, Penn State Hershey Medical Center combines state-of-the-art medical care and research with a friendly, caring environment, advancing our mission of improving health in central Pennsylvania.”

According to NRC, the Ticker study is the nation’s largest and most comprehensive study of its kind. No other study used to measure hospital performance and preferences contains more consumer responses than NRC’s study.

Founded in 1981, National Research Corporation is based on a mission of providing the most actionable, up-to-date market information to health care organizations. According to NRC, the corporation has conducted more performance studies for health care organizations than any other firm in the country.

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Last Updated November 04, 2010